Refund policy
We accept returns within 14 days of delivery.
To request a return, please contact us with your order number and reason for return.
Once your request is approved, we will provide a prepaid Correos return QR code.
You do not need to print anything. Simply bring your package to a Correos drop-off point and show the QR code provided.
Returned items must be:
- unworn
- unused
- in original condition
- with original packaging
Once the return is received and inspected, the refund will be processed to the original payment method.
Please note:
- Shipping costs are non-refundable.
- Items returned damaged or used may not be accepted.